TERMS AND CONDITIONS
updated: Tuesday, August 4th, 2020, 13.00 PM
- SEAYouth Festival is a safe space for Young Southeast Asians to voice out their concerns and be connected to each other. The festival has zero tolerance towards hate speech, discrimination, violence, harassment, and any other views and harmful behaviors targeting specific group of people.
- The full festival can only be attended by Young Southeast Asians coming from Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Singapore, Thailand, The Philippines, Timor Leste, and Vietnam. Young people who are not coming from the abovementioned countries can attend one session in the festival, which is Global Meet Up.
- Participants are youth who are 18 to 35 years of age. However, there will be observers of the festival who are not 18 - 35 years old. Observers cannot participate actively in the festival, especially in the town hall session.
- Participants will be given all access to the full 3-day festival through a one-time registration. Once registered and approved by the committee, the participants will be given a unique link to the festival, a link to facebook group, and a link to Global Meet Up.
- Participants are encouraged to attend all three sessions of the Grand ASEAN Town Hall since their voices will be important to be noted in the collective statement, which would address the key issues presented from the festival. The collective statement of youth will be released on World Humanitarian Day (August 19, 2020)
- Please take note that by choosing to turn on your video at any point during the event, you are consenting to being on our database archives visually (for archival purposes).
- Participants are to practice courtesy, cooperation and kindness to the festival partners, the committee members and other participants at all times.
- In the case of evident speech or behaviors of a bullying, threatening, discriminatory manner towards others, the individual displaying said mannerisms is subject to a warning or removal from the event.
Please also refer to the ‘Do’s and Don’ts’
- In the case of such inappropriate behavior, participants are encouraged to report the matter to the Helpdesk.
Please refer to the ‘Safety Guidelines’
- Be active participants & be critical during discussions.
- Ask questions and really engage with the topic and other participants.
- Be courteous, cooperative and kind towards everyone involved in the festival.
- Participate with open-mindedness towards others with different opinions and/or expressions.
- Use appropriate language in communicating during the festival.
- Be confident with your English. We understand that English is not native language to most of us and please know that perfect English is a myth.
- Do proactively report to the committee if you experience and/or are in an uncomfortable situation.
- Do communicate to the festival committee if you need any assistance to support your participation in the festival.
- Don’t share your personal information to anyone in the sessions (number, whatsapp, address, passwords, and any other sensitive information).
- Don’t use offensive words and related forms of communication.
- Don’t engage in abusive, racist, and/or violent behaviour nor spread hate speech. We do not condone bigotry and any offensive and harmful behaviour, and we do not tolerate them, no exceptions.
- Don’t spam the chat and withhold from trolling other participants.
- Don’t engage in business transactions and/or personal promotion at any time during the festival.
- Don’t record any segment of the festival without the committee’s consent.
In order to ensure the safety of the participants and all parties involved, the organising committee initiated a virtual ‘Helpdesk’ for them throughout the 3 day event, where the festival committee members and volunteers will be on stand-by in regards to any concerns or issues participants may have.
What is HelpDesk?
The virtual HelpDesk consists of a team of experts and externals who will be committed to ensure the safeguarding measures as well as the safety and wellbeing of the participants throughout the event. This virtual HelpDesk will be on standby in each and every session of the event. Hence, participants are assured of assistance throughout the event upon request.
How can I report to the HelpDesk?
As mentioned, the event will be held through the Zoom platform. Thus, the HelpDesk Account will be always visible in the general participants list throughout every event session. If participants face any problems or issues pertaining to the event, they can straight away click on the HelpDesk and message the team privately about their concerns. The HelpDesk team will then immediately look into their origin of concern and take the necessary measures in order to solve the problems/issues of the respective participants.
In addition, the Helpdesk can also be used for the following:
- Reporting personal harassment, bullying, threats, and other discriminatory and harmful behavior.
- Reporting any festival technicality issues.
- Requesting verification and/or clarification of concerning matters
- Requesting personal assistance in regards to festival attendance
- Requesting further information and/or resources in relations to partner organizations (eg Partners’ social contacts, Inquiries on the Youth Opportunities.etc)
The participants are encouraged to seek the assistance of the helpdesk at any time during the event without hesitation. We are here to help you, and we are here to keep you safe.